In the furniture industry, there’s a mix of two types of furniture: the mass-produced, free-standing kind and custom-made, bespoke fitted furniture. Together with this, you have the big franchises and then you have the local, family-run stores that manufacture and sell them.
The chain furniture stores rely on big advertising budgets and high volume to attract customers. Whereas the locally owned stores rely on their customer service, personalised attention and link to the community for sales.
In a local fitted furniture store, customers will always be greeted with a warm handshake, a friendly smile and treated like a guest in their home. Their prices will usually be better than a mega-franchise store and because they have more time for “attention to detail”, their quality will be of the highest standard.
In local stores, sales representatives are better trained as more time and care would go into each staff member. They will have an excellent knowledge of the products and ready to offer you great advice and solutions.
Many shops have built up an excellent reputation in the local communities by providing fantastic service and aftercare. If you have any problems finding the right fitted furniture store for your needs, check Google maps local search or ask friends to see if they can recommend a retailer they might have used before.
One major difference between big franchises and the local fitted furniture companies are their lead times. Bigger franchises tend to have an average lead time of 4-6 weeks, while local bespoke fitted furniture companies offer a 2-week lead time, possibly even less! This is due to not having an overwhelming amount of jobs to work on and secondly, because the company is local, your product will be delivered to you immediately.
Metro Wardrobes are a family run, bespoke fitted wardrobe company based in Wembley, London.
We are proud to be one of the top leading fitted furniture companies that design and produce all our stunning wardrobes in-house.
Housing the biggest showroom and factory in the UK, with countless sliding wardrobes, hinged wardrobes, walk-in wardrobes and home office styles on display, you are sure to find what you are looking for.
We have the quickest lead time of any of our big named competitors – 12 days! and all our products are custom-made to your requirements with a 10-year guarantee.
So, put your faith in us – with our excellent customer service and aftercare, you are in great hands to find exactly what you need to make your home look extraordinary.
“It is not the walls that make the city, but the people who live within them. – George VI”